|
Questionnaire
Before we discuss a new project with a prospective client, we present them with the following questionnaire as "food for thought."
YOUR COMPANY
- What is the mission / purpose of the company?
- How does your company fulfill that purpose?
- Where has your company been in the last three years?
- Where do you see your company three years from now?
- What is your company's biggest asset? Biggest deficit?
MARKET
- What is your target market?
- What is your company's current position in that market?
- What would you change about this position?
- How do your customers perceive you?
- What would you change about these perceptions?
- What is your advertising / marketing plan for the site?
COMPETITIVE RESEARCH
- Who is your main competition?
- What differentiates you from the others?
- What do you think your competition is doing right? What are they doing wrong?
INFORMATION ARCHITECTURE
- What is the main goal of the website?
- Other short term and long term goals?
- Who is your intended audience?
- What on your site will draw them? What will make them return?
- What is the overall experience you would like your users to have?
- What are your thoughts on how the site should be structured?
DESIGN & FUNCTIONALITY
- Will the site design be original or based on existing materials?
- What will the be the life span / update cycle of the site?
- Please list sites that you think are effective in terms of design.
- Please list sites that you think are effective in terms of functionality.
- Please list any design preferences.
- Please list any functionality preferences.
CONTENT
- What content will you be providing (copy, graphics, photography, &al.)?
- What types of content are you going to need created?
- Do you have an existing marketing plan, promotions, &c.?
WORKING RELATIONSHIP
- Who will be the point of contact with us in your company?
- How does your internal approval process work?
- What is your time frame for this project?
- What is your budget for this project?
- What sorts of metrics will you be using to gauge the success of the site?
|